Any change in details are to be updated via QK Enrol. This includes email, home address and phone numbers. Any contacts that you would like to pick up your child/ren must be added via QK Enrol and for their first time picking up your child/ren they must bring photo ID.
Please remember that we close at 6:30pm. If you cannot pick your child/ren up by that time please arrange for someone else on your contact list to collect them.
Procedures for Cancelling and/or Adding Days:
Cancelling Days: To cancel days for either the before care session or after care session or to cancel care completely, a Cancellation of Care Notification Form which can be found on our website under the important forms tab or in the foyer of the centre must be filled out and signed by a staff member. Please note that cancellation of sessions cannot be done via QK Enrol.
Decreasing or Adding Days: To decrease or add days to your current bookings, please log in to QK Enrol and scroll down to the bottom of your home page where it says current bookings and click on the edit button on the right hand side. From there you can choose your new days.
Contacts must use their own mobile number and PIN to sign children in or out. It is against regulations to use another contacts details. Children are also not permitted to use the iPads, there is no exception to this rule. It is important that all children are signed in and out of the service by a parent or contact nominated on the enrolment form. Sign in/out times are submitted to Centrelink every week and this information will be used to calculate actual attendance hours against approved hours of care. This is why the Qikkdids Kiosk ask you to confirm absences or sessions where a staff member has signed your child in/out of the centre. If you are unsure of what Qikkids is asking you to confirm, please check with a staff member before confirming as this may impact your CCS.
Notification of Absences:
If you mark your child as absent on the morning roll via the iPad, it does not automatically roll over to the afternoon session. Please inform a staff member that your child will be absent for both sessions.
We kindly ask that all parents notify the centre of their children's absence, for both the morning and afternoon sessions. Parents can notify a staff member, send a text message/call 0407 410 161 or send an email to Sheilagh at [email protected] If you do not notify the centre of any absences you will be charged a $10 fee. It is very important that we know where children attending the centre are at all times and your co-operation is appreciated.
Child Care Subsidy (CCS):
It is important to note that if you choose to cancel care completely and your child is absent during the 14 days' notice period, the Government will not pay your CCS on the days your child is absent.
Asthma, Allergy and Anaphylaxis Forms:
We please ask that all parents regularly check and update their asthma, allergy and anaphylaxis action plans. These forms are available on our website, under important forms. It is a requirement that you have the correct forms (as per our website) when handing these to staff, or your child may not be able to attend the service. Please check our website regularly for new forms as updates occur regularly. There is currently a new 2020 asthma form available on our website now.
The Educa program app is available to all our families. Educa provides all families with regular updates on our programs. You will receive an alert every time anything new has been added to Educa. We invite all carers to keep up to date with our program and provide feedback. Please let us know if you have not received an invitation to Educa and we will send you one.
The centre does not accept vacation care enrolments via QK Enrol. Vacation care forms must be handed to a staff member. No emailed forms will be accepted. Enrolments are done via forms which can be found on our website upon the release date. The program is also released before vacation care commences after places have been confirmed where you will find information regarding activities and their cost.
Vacation Care Clothing:
Could parents please ensure that their child/rem wear completely enclosed shoes when attending vacation care. Crocs, sandals and thongs are not acceptable footwear and this may result in your child being unable to attend the planned activities. Please also ensure that children are wearing clothing that has sleeves.